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Student Experience Officer (INTERNAL APPLICANTS ONLY)

Apply now Job no:500518
Area:Faculty of Business, Economics & Law
Salary (FTE):Professional Level 05 ($64,597.80 - $72,348.94)
Work type:Full Time - Continuing
Location: St Lucia

Faculty of Business, Economics and Law

The aim of the Faculty of Business, Economics and Law is to be a centre of excellence in business and law, providing quality education and leadership in research for the benefit of our graduates and the wider community. The Faculty incorporates the UQ Business School, School of Economics and T.C. Beirne School of Law based at the St Lucia campus and Central Plaza One in the Brisbane central business district.

The Faculty of Business, Economics and Law offers a variety of undergraduate and postgraduate programs at the St Lucia and Brisbane CBD campuses which allow students to study across a wide range of areas of specialisation, with a high degree of relevance to employers.

The Role

In the position of Student Experience Officer, you will contribute to the development and administration of policy and procedures in relation to student academic matters. Duties will include processing documentation and providing advice to students with regards to their admission, progression, graduation and other student administration matters. You will also assess academic records for students and provide advice to the Associate Dean (Academic).

The Person

The successful applicant will possess excellent communication skills, a strong orientation to the provision of a high level of customer service, and the ability to establish good working relations at all levels and liaise effectively with both students and staff. You will have an undergraduate degree in a relevant area or an equivalent combination of relevant experience and/or education/training. A sound knowledge of the University's policies and procedures, including student database systems, and previous customer service and student administration experience in a university or tertiary environment would be advantageous.


This is a full-time, continuing appointment at HEW level 5. The remuneration package will be in the range $64,597- $72,348 p.a., plus employer superannuation contributions of 17% (total package will be in the range $75,579 - $84,648 p.a.).

Position Description

Download File 500518_3025852_Student Experience Officer.pdf 


To discuss this role please contact Deanne Strachan on +61 7 3346 9061 or

To submit an application for this role, use the Apply button below. All applicants must supply the following documents: Cover letter, Resume and Selection Criteria responses (maximum 2 pages).

For information on completing the application process click here.

Applications close: E. Australia Standard Time

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