UQ Jobs


Work type


Human Resources Services Assistant

Apply now Job no:501181
Area:Office of Chief Operating Officer
Salary (FTE):Professional Level 04 ($59,429.60 - $63,305.88)
Work type:Full Time - Fixed Term
Location: St Lucia

Human Resources Services

UQ Human Resources is responsible for enabling achievement of the University’s strategic ambitions through attracting, developing and retaining talented, engaged and high performing staff.  This, in turn, enables University staff to better support our current and future students.  Human Resources provides high quality human resource management guidance and expertise, through effective policy development, constructive advice and efficient administrative services.  We are building a team of strategic HR professionals to provide outstanding, client focused, proactive and effective solutions and services for all UQ staff.

The role

Two full-time and one part-time Human Resources Services Assistant roles are available.

The HR Services Officer is accountable for the efficient and effective management and coordination of all HR transaction processing activity undertaken by the Professional Services team to meet the operational and service delivery needs of the client portfolio. As the most experienced and designated ‘super user’ of the HRIS system in their Professional Services team, the HR Services Officer is responsible for approving the delivery of HR transactions processed by HR Services Assistants. This includes providing guidance to troubleshoot any complex transactions or issues emerging during the processing of recruitment, induction, probation, secondments, appointments, immigration, staff leave, special studies programs, performance appraisals, and payroll and remuneration administration. 

The role contributes to the development and implementation of business processes and standard operating procedures to ensure the consistent application of the HR policy framework to key HR transactions and the achievement of high standards of service quality, timeliness and accuracy. The role ensures all HR transactions processed are in compliance with relevant policies and /or external legislative and regulatory controls.

The person

Applicants should possess diploma qualifications in HR, Business, or a related field with relevant experience in HRIS administration or shared services functions. The ability to apply problem solving and analytical skills to investigate and ensure data integrity in transaction processing, as well as establishing and maintaining productive working relationships with key stakeholders and clients ensuring service delivery meets key requirements is critical for success in this role.

The University of Queensland values diversity and inclusion.

Applications are particularly encouraged from Aboriginal and Torres Strait Islander peoples.


These positions will be remunerated at HEW Level 4:

  • Full-time, continuing
  • Full-time, fixed-term for 12 months
  • Part-time, fixed-term for 12 months

The remuneration package at HEW Level 4 will be in the range $59,429.60- $63,305.88 p.a., plus employer superannuation contributions of up to 17%.

Position Description

 Download File Standard PD HR05 - HR Services Assistant.pdf


To discuss this role please contact Alexander Jackson on +61 7 3366 0404 or email

Applications close: E. Australia Standard Time

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