UQ Jobs


Work type


Program Support and Services Officer (INTERNAL APPLICANTS ONLY)

Apply now Job no:504323
Area:Office of Deputy Vice-Chancellor (External Engage)
Salary (FTE):Professional Level 05 ($64,597.80 - $72,348.94)
Work type:Full Time - Continuing
Location: St Lucia, Brisbane

Institute of Continuing & TESOL Education 

The University of Queensland’s Institute of Continuing & TESOL Education (UQ-ICTE) is a highly recognised and acknowledged provider of TESOL, Continuing Education and International Development projects and programs both in international and national contexts. UQ- ICTE  activity includes the delivery of a wide range of English pathway programs, teacher training and international continuing education programs to more than 6500 international students, teachers, professionals, business personnel and visitors from over 105 countries annually. The Institute’s international development activity is extensive with delivery of more than 500 projects and programs in 80 developing countries throughout the Pacific, South-East Asia, the Indian sub-continent, and Africa.

The role

The position coordinates logistics of group and customised group English language programs.  This includes liaising with admissions, agents, homestay, student services, teaching staff, marketing staff and external suppliers.

The person

Applicants need to be self-starters able to work quickly under pressure handling large volumes of work with strong attention to detail.  The ability to keep a cool head within a busy, sometimes noisy, open plan office environment is key to success.  The successful applicant will be friendly and professional able to multitask, be flexible and adapt and respond to multiple demands and needs. 

The University of Queensland values diversity and inclusion and actively encourages applications from those who bring diversity to the University. Please refer to the University’s Diversity and Inclusion webpage ( for further information and points of contact if you require additional support.  

This role is a full-time position.

Accessibility requirements and/or adjustments can be directed to the contact person listed in the job advertisement.


This is a full-time, continuing appointment at HEW Level 5. The remuneration package will be in the range $ $64,597 - $72,348 p.a., plus employer superannuation contributions of up to 17% (total package will be in the range $75,579 - $84,647 p.a.).

Position Description

Download File 3008540_Program Support and Services Officer.pdf


To discuss this role please contact Klaus Grosseholz, Manager, Extension Studies International on +61 7 33466714 or email

To submit an application for this role, use the Apply button below. All applicants must supply the following documents: Cover letter, Resume and Selection Criteria responses.

For information on completing the application process click here.

Applications close: E. Australia Standard Time

Back to search results Apply now Refer a friend

Share this: | More