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As you may be aware, UQ Jobs was temporarily taken offline due to a data security breach at PageUp – our third party recruitment platform.

PageUp’s security consultants have confirmed that they have not identified any further threats and that PageUp is safe to use. Based on the outcome of that investigation and additional security improvements by PageUp to guard against similar incidents in the future, UQ is satisfied with the security of the system and has reinstated access to UQ Jobs.

As a safety measure, UQ requested a reset of all user passwords. In order to protect your personal account details, the next time you login to UQ Jobs, you will be prompted to set a new password. As good practice, UQ recommends that you do not re-use passwords, or use the same password across multiple systems.

More information about the data breach can be found on the PageUp website.


Student IT Support Officer

Apply now Job no:505051
Area:Office of Deputy Vice-Chancellor (Academic)
Salary (FTE):Professional Level 04 ($61,179.60 - $65,055.88)
Work type:Full Time - Fixed Term
Location: St Lucia, Brisbane

The University of Queensland Library

(INTERNAL APPLICANTS ONLY)

The Library is integral to achieving world-class scholarship at The University of Queensland.  The Library’s staff work in partnership with the academic and health community to provide convenient access to quality information, and to manage and provide access to UQ scholarship.  The Library provides information services that are customisable to individual needs and which recognise disciplinary perspectives and their information requirements.  The Library engages with the community to foster scholarship and strengthens the culture of collaboration and partnership within the University.

The role

The successful appointee will to provide timely and effective technical and troubleshooting support for Tier 2 IT support for UQ students.

The person

Applicants should possess Qualifications and training equivalent to a Diploma in IT or related field, with relevant experience; or an equivalent combination of relevant experience and/or education/training. They should have good problem-solving skills and good interpersonal and communication skills.

Further details regarding the selection criteria can be found in the position description.

The University of Queensland values diversity and inclusion and actively encourages applications from those who bring diversity to the University. Please refer to the University’s Diversity and Inclusion webpage (https://staff.uq.edu.au/information-and-services/human-resources/diversity) for further information and points of contact if you require additional support.  

Accessibility requirements and/or adjustments can be directed to Alejandra Riachi, HR Advisor by phone 07 344 31369 or by email central-hr-advisory@uq.edu.au.

Position Description

505051_3033536_Student IT Support Officer.pdf

Remuneration

This is a full-time, fixed term appointment at HEW level 4. The remuneration package will be in the range $59,429 - $63,305 p.a., plus employer superannuation contributions of up to 9.5% (total package will be in the range $65,075 - $69,319 p.a.).

Enquiries

To discuss this role please contact Noela Yates on +61 7 334 64326 or n.yates@library.uq.edu.au.

To submit an application for this role, use the Apply button below. All applicants must supply the following documents: Cover letter, Resume and Selection Criteria responses.

For information on completing the application process click here.

Applications Close 

25 October, 2018 (11:55PM AEST)

Advertised:
Applications close: E. Australia Standard Time

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